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REPORT

Leaving no citizen behind in the race for digital leadership.

Many Australian government agencies have adopted a digital and citizen-first mantra, but are they addressing the needs of a diverse population? Presently, millions of Australians encounter challenges accessing digital public services, bringing the user experience, site performance, and digital equity to the forefront.

These are the areas put to the test in Adobe’s Global Digital Performance and Inclusion Index, a first-of-its-kind gauge of digital government performance. It shows where Australia is ahead and behind in the race to develop leading digital capabilities and the pathways to ensure no citizen is left behind.
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