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REPORT

The state of digital equity across Australia’s public sector.

The Global Government Digital Performance and Inclusion Benchmark scores for Australia confirm that efforts to narrow the digital divide are progressing, with accessibility the area moving up most year-on-year. While encouraging, other metrics of digital equity are steady or retracing lower, highlighting challenges still to overcome. Read the report to discover the state of citizen experience, digital performance and inclusion, and the capabilities that leading agencies are building.

Discover the digital capabilities that set government experience leaders apart as new technologies like generative AI usher in the next wave of change.

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