Customer expectations.
Personalisation and hybrid customer journeys are key content growth drivers.
Guide
How brands across Australia are responding to surging demand for digital experiences.
The demand for content is rising sharply, driven by customer expectations for personalised experiences and brands’ reliance on content-led customer growth and retention. To keep pace, marketing leaders need engines that deliver quality content at speed and scale. Yet teams face pressure to do more with less, straining the content supply chain and slowing business impact.
Adobe’s research involving over 400 marketers in Australia shows that content demand is on track to grow at one of the fastest rates globally. The study highlights the drivers behind the surge, the bottlenecks holding teams back, and how leaders plan to use AI to transform experience delivery.
Personalisation and hybrid customer journeys are key content growth drivers.
Social content and short-form video are most likely to drive demand.
Instagram, Facebook, and TikTok are the top platforms driving content.
64% of marketers say that social content is driving the most content demand, while not knowing what resonates across platforms is the biggest barrier.
say audiences expect new or updated content at least weekly.
produce 1,000+ assets per year, and 56% produce 10,000+.
say at least 20 people are involved in creating, reviewing, approving, and reusing content.
say they lack effective performance management methods.
say over 40% of time is spent on admin, reviews, and approvals, not on creation and strategy.
say content involves 3 stages of approval before publishing.
Simplify versioning with connected, auditable processes that accelerate time to market and enable hyper-personalisation.
Apply measurement and insights to understand creative impact and business outcomes, ensuring every campaign optimises the next.
Go beyond AI assistants and embed generative AI across the content lifecycle, from ideation to asset release.
Automate routine work and apply brand guardrails to free teams to build emotional, relevant, and distinctive customer connections.
Adobe surveyed more than 400 professionals in Australia from marketing, advertising, creative design, and customer experience. Conducted in June 2025, the study explored content demand, challenges, and solutions.