Scott Bajtos

Scott brings 30 years of experience in the software/SaaS industry with a deep expertise in enterprise technical support, global support strategy, and end-to-end customer success. Prior to joining Adobe, Scott was chief customer officer at VMware, leading global technical support and paid support, professional services, customer success, and customer advocacy. He also led global support and services at Business Objects and served as EVP for customer advocacy at SAP for 8 years. Scott is a customer champion, creating long-term partnerships through proactive support programs and high-impact reactive support performance. Scott is a servant leader with a long track record of leading and mentoring teams to deliver for customers while growing their careers. Scott’s mission at Adobe is to leave no customer behind and to ensure they achieve success.