In recent years, digitization has rapidly reached many areas of trade operations, including the Nippon Automated Cargo and Port Consolidated System (NACCS) electronic data interchange, customs and other public institutions, and private businesses involved in transport, logistics, customs clearance, finance, insurance, import, export and other areas of trade. Companies work fast to keep up with these changes. Hiroshi Muramatsu, General Manager of the Information System Department at “K” Line Logistics, spoke about this trend in digitization.
“Most of the documents we receive from our customers, such as invoices and packing lists, are now sent as PDF files,” says Mr. Muramatsu. “Documents created in-house are converted to PDF when possible for improved management and operations. Customs documents such as export declarations are still printed and submitted on paper, but even those are in the processes of becoming digitized through the NACCS system.”
“K” Line Logistics used Adobe Acrobat and Acrobat Reader to create and view PDF files, with about 30 perpetual licenses of Acrobat for the company. However, the company became concerned about security issues as the software version grew older, and it started thinking about migrating to the latest version. The company also considered taking this opportunity to make Acrobat available to all, rather that only a few, departments.
“Acrobat Reader was sufficient for viewing PDFs,” says Tomomi Mochiyama, Manager, Information System Department. “But if we wanted to combine multiple PDFs into one, apply OCR, or convert to another file format, we needed to take the file to a department that had Acrobat and ask a user in that department to do the work for us. When we surveyed departments, we discovered that there were many users who wanted to use Acrobat.”