Education for cutting-edge technology
From global enterprises to mom-and-pop operations, companies of every size use virtualization and cloud computing to streamline and power operations. Since 2008, Tintri has helped companies maximize their IT infrastructure with VM-aware storage for virtualized applications. Tintri continually works on the cutting edge to develop new storage products and solutions for its customers. But, as providers of new technologies, Tintri must also invest in education and training to help customers get the most from their solutions.
“We work closely with internal teams, such as engineers and technical marketing, to make sure that we’re delivering the best information and services to our employees,” says Jonathon Addington, Manager of Education and Training at Tintri. “At the same time, we’re also reaching out to help partners, resellers, and customers access educational content to better leverage their investments in Tintri’s solutions. That can mean repurposing content for a wide variety of learners.”
A small team spearheads the online training for the company, from online partner certification programs to employee education that combines online courses with hands-on training. Tintri quickly outgrew its existing learning management system (LMS) and began searching for a replacement that could handle the company’s need for scale while minimizing manual administrative processes.
After looking at numerous LMS options, Tintri decided on Adobe Captivate Prime. “We needed an LMS that would house and capture all of our training—whether that was classroom, online, mentoring, or hands-on activities,” explains Judi Yost, Staff Technical Curriculum Architect at Tintri. “Adobe Captivate Prime is flexible enough that we can incorporate any type of component into our courses.
Adobe Captivate Prime also provides Tintri with the flexibility to rearrange and deliver courses on the fly. During onboarding, the order of lessons may need to change to spend more time on certain topics, or trainers may need to cancel a day of online lessons so that learners can attend a local engineering symposium. Yost can easily customize training plans with just a few clicks.