The main idea that vdSHOP had was to provide franchisees with a simple solution that would enable them to manage orders at each of their shops, simplifying the process through automation.
To achieve this, the first thing they did was to integrate the Adobe Commerce B2B package, which helped them to enable access restrictions for franchisees registered on the platform. In addition, it gave them the opportunity to maintain different catalogues, prices, discounts and taxes per customer, allowing them to focus efforts on the complex business logic that Tendam needed.
After consolidating the platform’s base, they had to make customised developments to accommodate the company’s needs.
They therefore developed several customised tools to save the franchisees as much time as possible. One of these was designed to allow them to simply add, for example, 1,000 units of a T-shirt to their basket and automatically apply the correct size distribution.
This project is a key tool for Tendam to service its franchises around the world. The platform, being completely customised, affords extensive flexibility to develop upgrades and constant improvements.