Measuring Experiences for Mission Success
Ilene France, Chief, Analytics and Audience Research Branch, National Cancer Institute
Allen Sebrell, Senior Manager, Digital Intelligence and Strategy, Customer Experience, Amtrak
Richard Calentine, Senior Business Value Manager, Adobe
Melanie Megregian, Senior Solutions Consultant, Adobe
From measuring user behavior to benchmarking success, analytics plays an essential role in forms modernization. Attend this session to learn how to successfully implement the data-driven approach mandated by the 21st Century IDEA, harness analytics to improve customer experience, and meet the mission.
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Additional resources
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