Eliminating labor through digitization
JA Amenity House started using Smart Contracts for its contract renewal process in January 2019. While the company is currently operating a pilot test by switching over only part of its renewal contracts to electronic contracts, the results are clear.
“Up until now, the contract renewal process involved putting a paper contract output from our system into an envelope and mailing it to tenants,” says Ms. Akari Imai, who handles contract renewals for the Amenity Housing Tenant Support Department. “After we renewed the contract, we would send duplicates to the tenants by mail. Furthermore, if there were errors in the documents, we would need to make the revisions and mail a new copy of the documents to the tenants. Being able to eliminate this type of back and forth mailing has a huge impact on our time and labor. We also no longer need to preserve a paper ledger, which is a huge benefit for us.”
Staff process an average of 200 contract renewals every month. While still in the test phase, the electronic contract process has worked smoothly so far.
Expanding services across the entire industry
JA Amenity House is thinking of switching to electronic contracts for additional contracts that are not required to be paper-based under the Building Lots and Buildings Transaction Business Act.
“We are investigating the use of digital contract processes for monthly parking rentals,” says Mr. Koyota. “We are considering displaying a QR code in the parking lot and allowing people to submit a new application right away from their smartphones. We would also like to start digitizing new tenant contract workflows as soon as amendments are made to the Building Lots and Buildings Transaction Business Act.”
“Migrating to digital contracts not only improves the efficiency of contract processes, but it’s also very beneficial for end users,” says Mr. Hara. “We’re thinking about using Smart Contracts for internal processes that traditionally require stamps or seals, such as when sending a job offer letter to new talent or processing a construction order on a property.”
*The published information is current as of June 2019.