StarHub deployed Adobe Document Cloud, including Adobe Acrobat DC and Adobe Acrobat Sign, to deliver paperless workflows throughout the company. Adobe Acrobat has long been a leading application for electronic documents and employees across the company use Acrobat regularly.
Built-in audit trails give StarHub the security of knowing exactly where the documents are at any point in the signing process. Once the documents are signed, they can be automatically saved in the Oracle PeopleSoft system for easy viewing and storage.
Adobe Acrobat Sign is simple for senders and signers alike. Signers can view documents and sign them within minutes from any device, without needing to download any apps or remember passwords. The intuitive interface makes it easy for users to understand how to create, send and manage document workflows.
Given the ease of managing and using Adobe Acrobat Sign, StarHub quickly rolled out the Adobe application. The company started using Adobe Acrobat Sign for complex enterprise customer agreements, gradually expanding its use company-wide.
“It took us less than five weeks to train staff across 12 departments to use Adobe Acrobat Sign,” says Mr Yaw Yee. “Today Adobe Acrobat Sign and Adobe Acrobat DC are used to process almost all partner and customer interactions, adding up to around 1,250 documents every month. The digital workflows delivered with Adobe Document Cloud allow us to provide customers and partners faster and more convenient experiences, with accuracy and security as priority.”