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Report

Empowering citizens through digital government services delivery.

The Indian government’s focused efforts to improve digital literacy, enhance service design and bridge the digital divide are reaping reward.

Adobe’s new Digital Government Index for India provides a benchmark, scoring both the strengths and opportunities for digital citizen experience improvements. It reveals a moderate uplift from last year’s index score, pulling India into the Intermediate maturity category, joining regional counterparts including Singapore, Australia and New Zealand.

Read the report to learn how top-ranked agencies in India and globally strive to design services for everyone, tailored to the individual and accessed on citizens’ terms.