Anil Chakravarthy drives the vision and operations for Adobe’s Digital Experience business, one of the world’s largest SAAS businesses and the leader in the Customer Experience Management (CXM) category. He brings decades of product innovation and industry expertise to this role, leading strategy, product management, engineering, and marketing for Adobe Experience Cloud. He is also responsible for Adobe’s worldwide field operations, leading the global enterprise sales organisation and customer success functions as they support brands in navigating digital transformation.

Scott Rigby has over 20 years of enterprise experience providing strategic advice to C-suite and senior executives in the areas of digital transformation, strategy, marketing, innovation, organisational change and cloud computing. Scott has advised a broad range of customers (>300 in Asia Pacific) and industries from finance through to retail, media, telecommunications, automotive and high-tech. Examples include Telstra, Citibank, Samsung, Disney, Westpac, L’Oreal & Etihad Airlines. He is skilled in helping organisations reimagine and transform their customer experience, employee engagement, business models, processes and operations, by understanding the opportunities and challenges that new technologies (automation, AI, robotics, IOT, etc.) can have on businesses, their culture, their customers and the world of work.

Deepak started his journey in digital in the early days of the internet in the late 90s as a teenager. He honed his skills as an entrepreneur managing and marketing his own digital businesses, from selling internet server infra to online graphic design. Early inclinations towards coding and developing digital businesses led Deepak to explore digital marketing as a career and he spent time in ICICI Bank in digital acquisitions, after which he built the complete marketing and straight-through processing stack for IDFC First Bank. In his current role at HDFC Bank - Deepak dedicates his time to imagining new innovations for a large data-driven marketing team. He owns the charter of bringing to life - insight-led, omnichannel customer experiences by re- engineering HDFC Bank's marketing stack hidden behind and tightly integrated to its digital platforms. Deepak enjoys psychology, anthropology and technology; a subject matter which he draws upon to inspire his technology and customer experience decision- making.

Aparna is a Partner with Boston Consulting Group (BCG) in Singapore, where she drives AI and digital growth topics. Aparna has extensive experience with large-scale digital transformation in Asia Pacific across financial institutions, telcos, retailers and insurers. Her areas of expertise include AI-driven personalisation and customer experience management to boost growth. She is deeply passionate about leveraging data and technology to drive superior customer experiences while delivering measurable impact and shaping the future of businesses.