Customer Journey Management

Creating Exceptional Experiences in Healthcare

This year, we dive deeper to look at creating the exceptional experiences that your customers demand and how to stand out and personalize in a crowded, highly regulated industry. Today’s healthcare organizations must connect legacy systems and work in diverse online and offline channels, all while connecting emotionally with customers through real-time personalization at scale.

Join us as we discuss the following:

• The latest trends from the 2020 Adobe Healthcare Survey.
• Insights from leading healthcare organizations on their experiences, challenges, and successes in personalization.
• The role of Adobe Experience Platform in creating exceptional experiences in healthcare.