REPORT

The shop never stops: Consumer preferences report

The shop never stops: Consumer preferences report
Adobe logo

How consumer habits changed in 2020 and which ones are here to stay

In 2020, ecommerce trends accelerated and shopper habits drastically changed. But which changes are temporary and which are here to stay?

Adobe Commerce, powered by Magento, commissioned a survey spanning 13 countries across Europe, the Middle East, and Africa. Over half (54%) of shoppers say they’ve changed their online shopping expectations in the last year. For ecommerce merchants, having a standout customer experience throughout the entire customer journey has never been more crucial to success.

Find out more in the report, including following:

Checkmark

Which ecommerce shopping trends were accelerated in 2020

Checkmark

Specific features that make consumers more likely to buy

Checkmark

Insights into frequent vs. infrequent online shoppers and their preferences

Please share some contact information to download the report.