Creating a differentiated customer experience with data and analytics.
Find the latest strategies for harnessing data to enhance the customer experience in this IDC eBook, sponsored by Adobe and Medallia. You’ll learn how businesses have:
- Invested in customer experience technologies to receive an on-average ROI of over 7%
- Increased customer retention
- Captured and used customer data to drive a better experience
Please share your contact information to get the eBook.