ADOBE LEARNING WORLD

Curriculum That Never Sleeps = Customers Who Never Leave

Length: 42 mins

According to a recent Forrester report, 79% of leaders view customer education as critical to their customer experience strategy. However, a staggering 77% of these programs struggle due to factors like employee tech debt, reduced effectiveness, and siloed teams.

Join Marcin Klos and Vanessa Eyre as they delve into how organizations can combine effective learning strategies with the right technology to make customer education programs successful and explore how to turn customers into loyalist.

Marketo Configurator Thursday, June 27, 2024 at 14:54
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Event speakers

Marcin Klos headshot

Marcin Klos

Service Owner Training, Lufthansa

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Vanessa Eyre headshot

Vanessa Eyre

Manager Workforce Transformation Consulting, PWC

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Kirti Sharma headshot

Kirti Sharma

Director Product Marketing, Adobe

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Content as a Service v2 - curriculum-that-never-sleeps-equals-customers-who-never-leave - Monday, August 5, 2024 at 12:31

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Title
Curriculum That Never Sleeps = Customers Who Never Leave
cardDate
2024-06-27
cardImage
Curriculum That Never Sleeps = Customers Who Never Leave content card image
CardDescription
Learn how Lufthansa and PwC combine effective learning strategies with the right technology to make customer education programs successful.
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caas:content-type/event-session
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caas:region/north-america, caas:content-type/event-session, caas:products/learning-manager