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ADOBE LEARNING WORLD
Curriculum That Never Sleeps = Customers Who Never Leave
Length: 42 mins
According to a recent Forrester report, 79% of leaders view customer education as critical to their customer experience strategy. However, a staggering 77% of these programs struggle due to factors like employee tech debt, reduced effectiveness, and siloed teams.
Join Marcin Klos and Vanessa Eyre as they delve into how organizations can combine effective learning strategies with the right technology to make customer education programs successful and explore how to turn customers into loyalist.