Panera Bread gets a slice of real-time personalization.
In the competitive world of fast casual dining, the customer experience needs to be speedy and frictionless. Or there won’t be any time for customers to be casual.
That’s where Panera Bread is really shining. By working with Adobe Real-Time Customer Data Platform, Panera has been able to add real-time personalization to the menu and made the customer experience much more engaging.