EY Customer Story

Beyond the Launch: Turbocharging EY’s “Atlas” for Peak Performance

Length: 42 mins

Achieving “go-live” isn’t a finish line — it’s the starting gun for the real race. In this on-demand session, learn how EY’s Atlas platform and Adobe partnered to turn post-launch performance hurdles into breakthrough opportunities. Shilpa Kotiyan, Executive Director, Studio + Technology, and Brian R. Scordinsky, Client Technology Director at Ernst & Young, share how they uncovered hidden bottlenecks — from rising page latency and concurrent publishing failures to scalability limits — that only emerged under real-world use, and how Adobe’s solution engineers collaborated with EY’s product team to pinpoint root causes and turbocharge the Adobe Experience Manager Guides implementation for peak performance.

Through candid lessons and real data, they show how post-launch performance tuning and architecture adjustments led to faster content delivery and resilient scaling. Business and technical audiences alike will gain a holistic perspective: from ensuring stakeholder confidence in a new platform’s stability to applying technical best practices — like proactive monitoring and optimization — that keep an Adobe Experience Manager Guides deployment running at full speed. This story will inspire you to see go-live not as the end, but as the beginning of continuous improvement for your digital experience platform.

In this session, you’ll learn:

• Important understandings the EY team gained when integrating with Adobe Experience Manager Guides.
• Key considerations when publishing highly complex content in Adobe Experience Manager Guides at massive scale.
• Performance considerations when developing custom integrations on the Adobe Experience Manager Guides platform.
• Practical use of AI in reviewing Adobe Experience Manager Guides integration code to identify bottlenecks.
• Learnings from EY Atlas’s complex implementation that evolve into best practices.