Executive Roundtable
How Finance Leaders Can Transform Digital Content
Length: 61 mins
Financial services, banking and insurance institutions face growing pressure to modernize content—balancing regulatory demands, digital-first customer expectations, and legacy system limitations. In this on-demand roundtable, experts from Best Egg, Marqeta, and Adobe share how they’re evolving their content operations to stay compliant, improve retention, and power intuitive self-service.
Whether you're modernizing customer support portals or streamlining policy documentation, this session offers insights for content, tech, and compliance leaders across banking, financial services and insurance. In this event, you'll learn:
- How financial institutions are redesigning customer self-service to reduce support costs and meet rising digital expectations
- How financial services leaders ensure regulatory content stays accurate, up to date, and audit-ready across channels
- How a component content management system (CCMS) like Adobe Experience Manager Guides— purpose-built for structured content—helps scale content supply chain and ensure compliance.
Thank you.
Click below to play on-demand now.
Click below to play on-demand now.
https://video.tv.adobe.com/v/3459548?end=nothing&learn=on&captions=eng
Event speakers

Karna Crawford
Former Global Chief Marketing & Communications Officer
Marqeta

Stefan Gentz
Principal Worldwide Evangelist
Adobe

Trish Wethman
Former Chief Customer Officer
Best Egg

Tiffany Miller (Moderator)
Former SVP & Head of Digital Technology
Fidelity Investments