Jim Constertina is a managing director in the Deloitte Digital Content practice and leads Deloitte's public sector work in Content Management. Jim oversees a team of professionals focused on helping agencies modernize, transform, and cloud-enable their content operations. Jim also serves as a subject matter specialist in Document Management, Imaging, Records Management, Document Generation, Electronic Forms, Digital Signature, Web Content Management, Web Publishing, and Portals. Jim leads strategy, implementation, and operational engagements in these domains and has over 20 years' experience performing full life cycle system implementations and managing large cross-functional teams. Jim has helped many government agencies adopt cloud-first, paperless strategies for managing content. As a Certified Public Accountant (CPA) and Project Management Professional (PMP), Jim also provides pragmatic leadership, project management, and technical guidance in overseeing engagements.