ADOBE DIGITAL LEADERS WEBINAR
Secure, Scalable Omnichannel Engagement - For the Most Demanding Industries
Length: 55 mins
Join this session to learn how Adobe helps organizations move from fragmented communication strategies to scalable customer experience orchestration—securely, effectively, and with compliance in mind. Whether you're in a regulated industry or managing your own governance challenges, you'll gain insights to help deliver connected, compliant customer journeys.
Key Takeaways:
- How to transition from single-channel to cross-channel engagement with governance-ready strategies.
- Insights into shifting generational expectations for connected experiences—and why cross-channel matters more than ever.
- Real-world examples of personalized, compliant journeys in industries like healthcare, finance, and government.
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https://video.tv.adobe.com/v/3459573?end=nothing&learn=on&captions=eng
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Event speakers
Jose Luis Mendoza
Martech Manager
Interbank
Jose is the Manager of Martech at Interbank, one of Peru’s leading financial institutions. With over 10 years of experience leading and executing digital initiatives across the telecommunications and financial sectors, he is currently focused on delivering omnichannel experiences through real-time journey orchestration. At Interbank, Jose is actively engaged in driving innovation and implementing one-to-one personalization strategies to enhance customer engagement.
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Ariel Sultan
Product Marketing Manager
Adobe
Ariel Sultan is a Product Marketing Manager for Adobe Journey Optimizer. She combines her MBA from NYU Stern School of Business, specializing in marketing and sustainable business innovation, with an entrepreneurial background from founding a video production and content marketing company. Her multifaceted expertise, shaped by roles with an outdoor apparel brand and in advertising, showcases her capability in branded content for globally recognized customers in the retail, travel, and consumer goods industries. At Adobe, Ariel applies her experience to enhance product value and customer storytelling.
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Joaquim Vilella Gallart
Director of Global Industry Strategy
Adobe
Joaquim, Director of the Global Industry Strategy regulated team at Adobe, specializes in Marketing Technology and Digital Transformations, with over 17 years of experience implementing Adobe Experience Cloud solutions across Financial Services, High-Tech, and Publishing industries. Notable achievements include leading award-winning teams at City National Bank, enhancing marketing data quality, digital optimization, audience targeting, and presenting at the Adobe Summit. Earlier in his career, Joaquim contributed to digital strategies at Esri, Robb Report, Martini Media, and began as a consultant at Accenture and Indra in Spain, showcasing his expertise and leadership.
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cardTitle
Secure, scalable omnichannel engagement - for the most demanding industries.
CardDescription
Join this session to learn how Adobe helps organizations move from fragmented communication strategies to scalable customer experience orchestration—securely, effectively, and with compliance in mind.
cardDate
2025-06-13
cardImage
primaryTag
caas:content-type/webinar
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caas:content-type/webinar, caas:webinar-timing/on-demand, caas:products/adobe-journey-optimizer, caas:industry/financial-services, caas:industry/healthcare, caas:industry/government