Experience Makers Live

Build Your Personalized CXM Playbook

Steve Hammond, Head of Experience Cloud Product, Adobe

You know why digital transformation is important. But it’s the how that makes it hard — especially how to make it customer-focused. Fortunately, we’re here to help you build a customer experience management (CXM) strategy tailored just for your business.

 

Here’s what you’ll get from this session:

  • Personalized CXM guidance by accessing our tool to customize recommendations based on the areas most relevant for you
  • Strategy for your organization as you learn how to make a CXM plan that gives everyone concrete steps they can act on
  • Partnership for success by relying on our deep customer experience expertise as you make your playbook and put it into action
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Presentation Deck


Use cases

Region

North America

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