One customer that has worked with Cohelion for over 16 years is Swissport, a global leader in aviation services. Swissport first contacted Cohelion in 2004 when the company decided to create a new user-friendly, dynamic website. The International Air Transport Association (IATA) was using a website powered by ColdFusion and Swissport decided that it wanted the same.
Cohelion supported Swissport over the years as it grew from a small organisation to a global enterprise active in more than 300 airports through 14 lines of business. The company wanted to better understand business needs across the company to take advantage of economies of scale and improve efficiencies at all levels of the business. But to do that, Swissport needed a single source of truth for all its siloed data.
Using the Cohelion Data Platform, Swissport consolidates data from more than 50 applications into a single platform. The intuitive mapping functionality and automated data-quality checks standardise data to provide a holistic view into the business. Built-in approval workflows invite stakeholders such as station managers or COOs for each country to view and approve data, adding another level of quality assurance. By giving Swissport managers one place to view operational, financial and safety data, they can make more effective decisions that improve customer satisfaction.
“I get compliments from colleagues and airport managers that the interface of the Cohelion Data Platform is intuitive, clean and helps prevent mistakes,” says Philipp Müller, Head of Global Performances & Analytics at Swissport. “It’s not technical at all and that results in quick adoption throughout the whole organisation.”
The benefits of Cohelion Data Platform became even clearer during the COVID-19 pandemic. The global pandemic had an enormous impact on the aviation industry and Swissport needed to be ready to make drastic changes quickly. The Cohelion Data Platform helped Swissport analyse scenarios and prepare for any possible outcome to overcome the pandemic as effectively as possible.
Cohelion Data Platform continues to gain interest from businesses around the world. With Adobe ColdFusion, Cohelion has the speed and confidence that it needs to capture new business and put the power of data in the hands of more customers.