The state of digital citizen experience across Singapore’s public sector.

Our new Government Digital Performance and Inclusion Benchmark shows that in Singapore, government agencies are improving digital services to meet citizen demand. This suggests many agencies are pulling in the same direction to become a Smart Nation. However, obstacles exist to delivering accessible, reliable, and relevant services.

Read the report to discover the state of citizen experience, site performance and digital equity across the Singapore public sector and the capabilities leading agencies are building.