So it's no surprise that Simon Hofstetter's team is working flat out to launch the next phase of the project. Since September, SBB has been trialing the new SIDs in the test stations Effretikon, Suhr and Düdingen. “In small and medium-sized stations in particular, the information available is still in need of development, which means that SIDs can provide passengers with real added value,” explains Simon Hofstetter. “In addition, there are already a lot of screens installed in larger stations in places like Zurich, which means that there is a much lower likelihood of there being any interaction. However, especially in the test phase, we are dependant on gaining as much data and feedback from our customers as possible so that we can optimise the SIDs further.”
A pilot phase is currently underway with around twenty additional stations that will be equipped with SIDs by the start of next year. Within two years, by the start of 2023, the plan is eventually for 500 stations in every language area of Switzerland to be equipped with around 1,000 SID devices.