Choose from our extensive line-up of thought leaders and digital innovators.
Create the future.
Join the evolution of digital-first customer experiences.
Connect with an extensive line-up of digital innovators.
Keynote Sessions
The perfect team.
Discover the future of fan engagement as Real Madrid’s Michael Sutherland shares his vision for a global football community with Adobe’s Paul Robson.
Bozoma Saint John
Global CMO (Netflix)
Join Bozoma Saint John as she discusses the story behind Netflix’s success.
Simon Murray (Adobe)
Mobile Gains Momentum: Shaping Digital Experience in Financial Services
Mobile FS innovation came on leaps and bounds during the pandemic, but what’s next for banking transformation?
20 min
Robert Aston & Becky Franks (The Co-operative Bank)
How to Make Technology Work Harder to Drive Campaign and Personal Success
Hear how the Co-Operative Bank has used technology to drive sales and increase customer satisfaction through more relevant campaigns.
15 min
Samantha Brook (Adobe)
How Manufacturers and B2B can Connect with Buyers in a Digital-First World
Advice for manufacturers on building your own customer relationships with rich, online customer-engagement-led experiences
20 min
Björn Schick (smart Europe GmbH)
Revolutionising Customer Experience at smart with Direct-to-Consumer e-Commerce
Driving customer centricity with smart: The automotive company talks technology in creating an enhanced customer experience.
20 min
Julia Remmele (MANN+HUMMEL)
Building Customer Experiences with Sustainable Solutions
Tune in to hear how MANN+HUMMEL created a sustainable, customer-first digital ecosystem that’s helping them move at speed.
15 min
Campbell McDermid (Adobe)
Why Retailers Need to Reshape their Digital Experiences
To recover post-pandemic, retailers need to get personal with their customers. Learn who is getting it right.
20 min
Dave Robinson (Boots UK)
From Data to Decisioning: Unlocking the Power of Customer Insight
The power of customer insight: How Boots formed stronger relationships with customers during the pandemic by putting data first.
20 min
Eva Bruchez (Adobe)
The Experience Index: Trends & Innovation in Digital Experience
Experience is the new battleground for brands. Get on the front foot with the latest in innovation and digital marketing trends.
20 min
Robert Aston & Becky Franks (The Co-operative Bank)
How to Make Technology Work Harder to Drive Campaign and Personal Success
Hear how the Co-Operative Bank has used technology to drive sales and increase customer satisfaction through more relevant campaigns.
15 min
Elena Ragone Marriott (Center Parcs)
Center Parcs Digital Transformation: How to thrive in a crisis
Keeping guests happy and safe during a pandemic: Hear how digitalization helped Center Parcs thrive in a crisis.
15 min
Julia Remmele (MANN+HUMMEL)
Building Customer Experiences with Sustainable Solutions
Tune in to hear how MANN+HUMMEL created a sustainable, customer-first digital ecosystem that’s helping them move at speed.
15 min
Dave Robinson (Boots UK)
From Data to Decisioning: Unlocking the Power of Customer Insight
The power of customer insight: How Boots formed stronger relationships with customers during the pandemic by putting data first.
20 min
Björn Schick (smart Europe GmbH)
Revolutionising Customer Experience at smart with Direct-to-Consumer e-Commerce
Driving customer centricity with smart: The automotive company talks technology in creating an enhanced customer experience.
20 min
Thomas Barta (The Marketing Leadership Masterclass)
Stop Dreaming. Start Doing
A Marketing Leadership Masterclass. How today’s change makers didn’t let rejection get in the way of their success.
20 min
Rahaf Harfoush (Digital Anthropologist & Author)
Leading in Times of Disruptive Change
The digital anthropologist and New York Times best-selling author gives useful tips on balancing performance and creativity.
20 min
Michael Heppell (Author, Speaker, Coach)
How to Be Brilliant! Why Being Good isn’t Good Enough
The best-selling author of How To Be Brilliant explains why marketers must strive to be more than ‘good’.
20 min
Mark Ritson (Marketing & Branding Expert)
Putting the “Marketer” Back into Digital Marketer - The Essential Skills
A no-holds-barred session with Mark Ritson. What are the perils of digital marketers forgetting the marketing part of their job?
20 min