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REPORT

Evolution of retail customer experience

With online customer engagement doing so much heavy lifting, stores and shops are accelerating an ecommerce focused, digital-first future. Join Cox & Cox’s Ecommerce Director, Aynsley Peet, to explore the smart strategies and digital tools retailers are leaning on to surpass old-world customer experience.

  • Tying up physical-to-digital experience
  • Enhancing the sales process with augmented reality
  • Next-level digital showrooms

Watch now

Host: Tina Daheley, journalist and broadcaster
Guest: Aynsley Peet, Ecommerce Director, Cox & Cox

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