Evolution of retail customer experience
With online customer engagement doing so much heavy lifting, stores and shops are accelerating an ecommerce focused, digital-first future. Join Cox & Cox’s Ecommerce Director, Aynsley Peet, to explore the smart strategies and digital tools retailers are leaning on to surpass old-world customer experience.
- Tying up physical-to-digital experience
- Enhancing the sales process with augmented reality
- Next-level digital showrooms
Host: Tina Daheley, journalist and broadcaster
Guest: Aynsley Peet, Ecommerce Director, Cox & Cox