The UK’s population has mostly made the move to digital. Citizens use the Internet and their devices to live their lives, from contacting friends, to working, to accessing services. This channel shift presents huge opportunities in the public sector. How can government departments drive citizen engagement whilst being digitally inclusive and enabling access for all?
Get the report to read more about how channel shift can help unlock:
- Better services
- Cost reductions
- Happier, more engaged citizens
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