The challenges of implementing process automation.
Legacy systems across the public sector can make it feel difficult, if not impossible, to improve the digital service provided both to employees, citizens and customers. Yet transforming internal systems to better serve citizens and businesses is a strategic priority for UK government. The potential gains in time, cost and satisfaction are material.
Get the report to start evaluating how to:
- Identify candidates for automation
- Map the detail of the process
- Assess available solutions
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