EXPERIENCE MAKERS GOVERNMENT FORUM JUNE 15,2021

Digital experiences that put people first

Learn from top government officials as well as communications and technology expects form Adobe. Discover how your agency can improve service delivery and better support your workforce. It's virtual this year, so you can attend all the sessions on the topics that matter most to you from the comfort of your home (or office).

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Digital Government Experiences That Put People First

The people you serve, from citizens to employees, expect the same digital experiences from government that they have everywhere else. They want online interations that are personal, seamless and easy to access from any device. Watch and learn from your peers and industry experts on how to combine people, process and technology to deliver exceptional digital government experiences.

Opening Keynotes and Panel Discussion

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28549t1#modal-1 | Build Experiences That Put People First with Adobe

Build Experiences That Put People First with Adobe

Stephen Frieder, President, Adobe Americas

https://business.adobe.com/resources/main.html | The U.S. Census Bureau

The U.S. Census Bureau

Stephen Buckner, Assistant Director of Communictions, U.S. Census Bureau

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv31470t2#modal-2 | Breaking Barriers to Government Innovation

Discussion: Breaking Barriers to Government Innovation

Matt Lira, White House Office of American Innovation

Anahita Reilly, Chief Customer Officer, U.S. General Services Administration

Martha Dorris, Founder and CEO, Dorris Consulting International (DCI)

Jace Johnson, Vice President, Government Affairs and Public Policy, Adobe

Web Modernisation

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28389t1#modal-3 | Leveraging Open Platforms for Seamless Web Experiences

Leveraging Open Platforms for Seamless Web Experiences

Avi Bender, Director, National Technical Information Service, U.S. Dept. of Commerce

Riyadh Feghali, Innovation and Customer Experience Lead, U.S. Department of Defence

Sean Lynch, Senior Product Manager, Huge

Moderator: Jeffrey Young, Solution Consulting Manager, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28390t1#modal-4 | Building Modern Web Experiences

Building Modern Web Experiences

Matt Harmon, Director of Web Communications, Office of Public Affairs, Dept. of Homeland Security

Ted Williams, Web Master, Commissioner's Office of Communications, Tennessee Department of Health

Gavin Portnoy, Vice President, Strategic Advancements & Partnerships, National Centre for Missing and Exploited Children

Rasha Nahas, Managing Director, Accenture

Moderator: Helen Corin, Senior AEM Product Specialist, Public Sector, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28391t1#modal-5 | Personalizing Digital Experiences for Mission Success

Personalising Digital Experiences for Mission Success

Marcy Jacobs, Executive Director, Digital Service, U.S. Department of Veterans Affairs

Carmen Medina, Owner, MedinAnalytics, LLC and former Director, Centre for the Study of Intelligence, Central Intelligence Agency

Simchah Suveyke-Bogin, Lead, Customer Experience Centre of Excellence, U.S. General Services Administration

Michael Leen, SVP of Growth, MediaMonks

Moderator: Helen Corin, Senior AEM Product Specialist, Public Sector, Adobe

Forms Modernisation

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28392t1#modal-6 | Serving Up Self-Service Government

Serving up Self-Service Government

Courtney A. Winship, Division Chief, USCIS, Office of Citizenship and Applicant Information Services, Digital Services

Dan Kasun, Senior Manager, Worldwide Public Sector Partners, Amazon Web Services

Jonathan Benett, Technical Director for Digital Government Solutions, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28393t1#modal-7 | The Business Value of Forms Modernization and Digital Outreach

The Business Value of Forms Modernisation and Digital Outreach

Jim Constertina, Managing Director, Government and Public Services, Deloitte Digital

Duncan Gilliam, Senior Manager, Deloitte Digital

Naveen Vanam, AEM Forms Architect, Deloitte Digital

Todd Wolff, Sr. Solution Consultant, Adobeu

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28394t1#modal-8 | Measuring Experiences for Mission Success

Measuring Experiences for Mission Success

Ilene France, Chief, Analytics and Audience Research Branch, National Cancer Institute

Allen Sebrell, Senior Manager, Digital Intelligence & Strategy, Customer Experience, Amtrak

Richard Calentine, Senior Business Value Manager, Adobe

Melanie Megregian, Senior Solutions Consultant, Adobe

Outreach and Engagement

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28395t1#modal-9 | Crafting Multi-channel Outreach

Crafting Multi-channel Outreach

Larry Gillick, Deputy Director of Digital Strategy, U.S. Department of Interior

Jennifer Plozai, Lead, External Affairs & Acting Lead, Media and Public Affairs, National Science Foundation

Abigail Bowman, Chief, Web Media Branch, Bureau of Alcohol, Tobacco, Firearms and Explosives

Moderator: Bruce Swann, Group Product Marketing Manager, Adobe Campaign, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28396t1#modal-10 | Identifying and Engaging Your Customers

Identifying and Engaging Your Customers

April Slayton, Assistant Director for Communications, National Park Service

Alicia Sowah, Deputy Director of Digital Engagement, U.S. Dept. of Commerce

Mark Weber, Deputy Assistant Secretary for Public Affairs, U.S. Dept. of Health and Human Services

Mary Schwarz, Managing Partner, ICF Next

Moderator: Bruce Swann, Group Product

Marketing Manager, Adobe Campaign, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28397t1#modal-11 | Telling Your Agency's Story

Telling Your Agency's Story

John Yembrick, Chief of Digital Communications and Strategy, NASA

Bruce Swann, Group Product Marketing Manager, Adobe Campaign, Adobe

Electronic Signatures

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28398t1#modal-12 | Transforming the Federal Document and Signature Experience

Transforming the Federal Document and Signature Experience

Jonathan Schreiber, Sr. Technical Product Marketing Manager, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28399t1#modal-13 | Using Digital Workflows with your Microsoft Productivity Tool

Beyond Signatures: Using Digital Workflows with your Microsoft Productivity Tool

Keith Winderlich, Sr. Solution Consultant, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28400t1#modal-14 | Delivering Accessible and Exceptional Experiences at the Same Time

Delivering Accessible and Exceptional Experiences at the Same Time

Rob Haverty, Senior Product Manager, Document Cloud Accessibility, Adobe

Additional Symposium Videos On Creating Digital Experiences

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28401t1#modal-15 | Inspiration from the Private Sector

Inspiration from the Private Sector

Phong Huynh, Principal at Deloitte Consulting LLP

Raghu Machepalli, Senior Manager at Deloitte Consulting LLP

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv28402t1#modal-16 | The Mission Imperative behind Customer Experience

The Mission Imperative behind Customer Experience

Gary Washington, Chief Information Officer, U.S. Department of Agriculture

Barbara Morton, Deputy Chief Veterans Experience Officer, U.S. Dept. of Veterans Affairs

Sonny Bhagowalia, Deputy Assistant Commissioner, Office of Information and Technology (OIT), U. S. Customs Border and Protection

Michael Sherwood, Director of Technology and Innovation, City of Las Vegas

Moderator: Jonathan Benett, Technical Director for Digital Government Solutions, Adobe

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv22745#modal-17 | Delivering Seamless Cross-Channel Experiences

Delivering Seamless Cross-Channel Experiences

Listen to speakers discuss how to leverage technology to deliver great digital experiences across the web and mobile devices.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv22746#modal-18 | Citizen-Centric Design

Citizen-Centric Design

Hear design experts talk about the essential elements of an exceptional user experience, one that includes design, testing and mobility.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv22747#modal-19 | Personalizing Digital Experiences for Employees and Customers

Personalising Digital Experiences for Employees and Customers

Learn about techniques that enable agencies to create, manage and deliver personalised experiences across multiple channels.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv19663#modal-20 | Driving Innovation Throughout the Customer Journey

Driving Innovation Throughout the Customer Journey

Find out the ten critical elements of innovation Amtrak used to deliver seamless and personalised digital experiences.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv19668#modal-21 | Citizen Experience: The Art of Possible

Citizen Experience: The Art of Possible

Redefine the citizen experience and improve your agency’s bottom line with three critical steps.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv19673#modal-22 | Delivering Personalized Content Is Not as Hard as You Think

Delivering Personalised Content Is Not as Hard as You Think

Provide personalised experiences citizens and employees want by identifying what they need across any channel.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv19675#modal-23 | Creating Meaningful Moments throughout the Citizen Journey

Creating Meaningful Moments throughout the Citizen Journey

Develop strategies for connecting and personalising cross-channel communication that are engaging and memorable for your citizens.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv22739#modal-24 | IT Modernization at the USDA

IT Modernisation at the USDA

Enjoy this discussion on how a commitment to digital success across all departments can take the customer experience to a new level.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv19666#modal-25 | Increase Operational Efficiency with Next-Gen Digitized Forms

Increase Operational Efficiency with Next-Gen Digitised Forms

Transform complex processes into better experiences with digital forms that reduce costs and streamline operations.

https://main--bacom--adobecom.hlx.page/fragments/solutions/modal/Government-symposium/adobetv19674#modal-26 | Key Questions to Ask When Acquiring New Technology

Key Questions to Ask When Acquiring New Technology

Ask these key questions when evaluating new technology to ensure that you make the right investment.