While many companies scrambled to set up new systems and workflows to adapt to remote work, Thermo Fisher Scientific centralized and streamlined work in Adobe Workfront. As a work management system designed for both agility and customization, Workfront made it possible to quickly adapt to remote work and shifting priorities. And its online proofing, capacity planning, workflow automation, and reporting capabilities have helped Thermo Fisher Scientific achieve operational excellence.
The team adjusted workflows and met new and existing needs exacerbated by the swift onslaught of the pandemic. Content creators and marketers were able to easily collaborate on and efficiently review and approve creative work using Adobe Workfront integrations, speeding up the creation and delivery of content.
In addition to accelerating content creation to keep up with market demands, Thermo Fisher Scientific simplified the compliance and legal process, gained clarity on everyone’s roles, and automated tasks where possible. They also added an entire legal review process and only extended their workflow timelines by two days.
To facilitate and expedite these legal approvals, Zakrzewski and her team created stakeholder dashboards to store all relevant documents and information. These dashboards give authorized users visibility into projects and everyone the details they need to do their job well.
“Now we can put the information that’s relevant to the legal team right up front and give then some direction on where to find additional information they need quickly, said Zakrewski. “The dashboard gives them one place where they can get reviews completed quickly.”
The ability to collect and consolidate proofing comments in a report also helped Thermo Fisher Scientific keep partners and suppliers informed and apprised of new legal guidelines to further reduce legal approval timelines. And because they could automate manual tasks, streamline intake forms and legal approvals, and conduct compliance reviews, work moved along at record speed. They achieved a 24% reduction in target duration of legal reviews—nearly 50% faster than the company average. This, in turn, led to a 20% reduction in overall project duration. And kept Thermo Fisher Scientific on track with its mission: to help its customers make the world healthier, cleaner, and safer—even…no, especially…during a global pandemic.