Personalised Communications

Deliver personalised communications to each individual customer without the need for manual intervention by integrating data from back-end systems directly into your document templates.

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Personal, but automated.

You know the importance of creating personalised experiences across channels, but sometimes correspondence gets left out in the cold. The way you talk to customers says a lot about your brand. You want to say the right thing to the right customers on the channels they prefer. You also need an automated, compliant and mobile-ready way to personalise your communications.

With personalised communications, you’ll be able to create and send personalised letters, statements and other communications all from one place. This can help you to generate thousands of documents in batches, but with information specific to each customer. By using integrated data to create personalised and accurate statements, letters and other communications, you no longer have to rely on manual intervention to achieve personalisation.