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ADOBE JOURNEY OPTIMIZER B2B EDITION FEATURES
B2B sales intelligence and co-ordination
Give sales teams direct visibility into engagement and deliver marketing-qualified buying groups to each rep to help them accurately co-ordinate and prioritise outbound engagement and accelerate sales cycles.
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B2B sales alerts and dashboards
Alert sales of marketing-qualified buying groups or the latest engagement activity through email, native dashboards or embedded CRM updates.
- Sales email alerts. Trigger emails that summarise the latest insights for target accounts based on scoring or activities to help sales prioritise and prepare for outbound engagement.
- Sales dashboard. Let sales view marketing-qualified buying groups directly inside Journey Optimizer B2B Edition using dynamic dashboards.
- Embedded CRM dashboard. Update sales through embedded dashboards in your CRM that display marketing-qualified buying groups and insights.
AI-assisted marketing-qualified buying groups (coming soon)
Generate and deliver marketing-qualified buying groups containing AI-generated insights powered by product-, account- and person-level information.
- Buying group overview. Provide critical buying group details — including account, solution interest, engagement score and completeness score — to help prioritise potential sales opportunities.
- Buying group highlights. Highlight recent updates and activities, including the most engaged group members, missing roles and any potential interest in additional product offerings.
- Member engagement. Surface the most recent activity for each member and identify other buying groups they may be associated with.
- AI-generated engagement summaries. Quickly prepare for outbound sales engagement with generated summaries of account and buying group activities.
- Interesting moments. View key moments or conversion events triggered by each buying group member to help identify more qualified members.
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Learn how to use sales intelligence and co-ordination features.
Find what you need in Experience League, our vast collection of how-to content - including documentation, tutorials and user guide.