2022 Digital Trends — Healthcare in Focus

Dive into 2022 Digital Trends – Healthcare in focus and learn why healthcare organizations are investing in next-generation digital capabilities to deliver better, more personalized care for customers and patients.

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Healthcare customers have come to expect service similar to retail shopping experiences.

The consumerization of healthcare has compelled marketers and IT professionals in this industry to reimagine their customers’ experiences. Our Digital Trends survey illustrates how digital solutions are transforming how healthcare providers engage patients, members, and practitioners, at the right moments with the right information and privacy.

Hear the very latest insights from healthcare organizations about:

Why overall heightened digital adoption is here to stay.

How digital-native newcomers are disrupting the healthcare status quo.

The top areas of focus for customer experience investment.