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Adobe Real-Time CDP Use Case

Convert your unknown prospects.

Recognize and remarket to unknown visitors and personalize their experiences for better conversion.

Watch video | Watcj video Adobe Real-Time CDP Use Case

A social post and mobile ad personalized based on a customer’s social activity

Deliver tailored experiences to new visitors.

Adobe Real-Time Customer Data Platform helps personalize the new visitor experience, moving customers quickly from consideration to conversion.

Recognize upper-funnel visitors.

Identify unknown returning visitors and personalize engagement based on their past behavior. Real-Time CDP lets you leverage your data partners and their recognition services to help identify visitors and link them to their known behavioral data. This lets you better personalize visitor experiences and messages based on their past activity to improve content relevance and drive better engagement.

Remarket across channels.

Deliver relevant offers to unconverted customers and boost reengagement. Real-Time CDP has over 75 destination integrations that let you activate campaigns across social, email, targeted advertising, and more to increase reach across channels and devices — including connected TV and audio. You can also scale remarketing advertising with look-alike audiences and propensity scoring.

Move prospects from consideration to conversion.

Enrich profiles beyond your first-party data and segment audiences with more precision using durable identifiers from trusted partners. Real-Time CDP lets you deliver specific offers to the right customer at the right time to improve funnel progression. Take advantage of the Adobe Edge Network to stream data in, refresh audiences immediately, and personalize using decisioning engines — such as Adobe Target — to tailor experiences that move prospects through the funnel.

Telefónica Germany customer story

Telefónica creates profiles on 100,000+ new visitors per month.

Read more | Read more Telefonica customer story

EY customer story

Creates more than 9,000 marketing-qualified opportunities per month.

Read more | Read more EY customer story

The Home Depot customer story

Increased marketing productivity by 50% year over year.

Read more | Read more The Home Depot customer story

Learn more about converting unknown prospects.

Content as a Service v3 - Converting unknown prospects - Friday, January 10, 2025 at 17:19

Questions? We have answers.

How can businesses recognize and personalize experiences for anonymous website visitors using remarketing platforms?

With Adobe Real-Time CDP's edge segmentation and partner recognition services, companies can identify unknown visitors and deliver personalized content tailored to their past behaviors—even before authentication.

  • Data partners like Acxiom and Merkury help link visitor actions to known profiles for more relevant engagement.

How can businesses unify all sales and marketing data to see who anonymous website visitors really are?

Adobe Real-Time CDP connects online and offline data—including data from sales, marketing, and partners—to build actionable prospect profiles in real time, making it possible to recognize and segment unknown visitors based on behavior and existing data.

  • This enables marketing and sales teams to tailor campaigns and engagement, improving both conversion and collaboration between departments.

With third-party cookies disappearing, how does Adobe helps keep remarketing effective for new prospects?

Adobe Real-Time CDP lets brands use durable first-party identifiers and partner recognition services, so even when third-party cookies are gone, unknown visitors can still be recognized and retargeted with relevant experiences across devices and channels.

  • This maintains engagement and drives reactivation, even as privacy and browser policies change.

How do we ensure that personalizing experiences for unknown website visitors doesn’t put our organization’s compliance at risk?

Adobe Real-Time CDP is designed with strong data governance, including privacy controls and federated identity management, so enterprises can responsibly link visitor events and behaviors without exposing sensitive customer information.

  • Every remarketing activation respects policy and compliance, instilling trust with each engagement.

How can teams deliver more targeted campaigns that actually convert, instead of generic ads for everyone?

Adobe Real-Time CDP uses partner data to enrich prospect profiles, then segments audiences with advanced AI for next-level targeting; instant activation means the right offer reaches the right customer at the right time, maximizing conversion rates.

  • You can further tailor content with platforms like Adobe Target, driving prospects through the funnel with precision.

How do we make sure our personalized marketing efforts reach prospects wherever they are—not just on our website?

Adobe Real-Time CDP works with over 75 destination integrations, letting brands activate remarketing campaigns in social, email, targeted ads, connected TV, and more—all powered by unified cross-channel profiles.

  • This scalability lets enterprise teams grow reach and engagement without increasing complexity.