The pandemic lockdowns of 2020 drove businesses and consumers online at five to ten times the projected rate, and 92% of senior executives said the lockdown made digital transformation a priority. Learn how this shift has changed the dynamic between consumer and retailer and what B2B customers expect now.
Companies braced themselves for losses as pandemic lockdowns moved employees out of the office and into their homes. However, 70% of executive managers reported stable or improved productivity in 2020. Now, companies are focused on improving the remote and hybrid work environment and how they plan to do it.
In 2020, businesses had no choice but to respond quickly to challenging conditions. After realizing the link between an engaged workforce and financial success, many companies are turning their attention inwards by investing in mindset. As a hybrid work situation emerges, mindset will become even more essential to prevent burnout and encourage home workers to draw healthy boundaries.