Report

Agentic AI and the next era of customer experience

https://main--da-bacom--adobecom.aem.live/assets/resources/sdk/agentic-era-experience-orchestration/us54010125-ig-final.pdf

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https://main--da-bacom--adobecom.aem.page/fragments/resources/cards/thank-you-collections/generative-ai

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From rigid paths to AI-powered journeys.
CardDescription
Customers are sending clearer intent signals than ever — and AI agents are built to respond. The IDC infographic, sponsored by Adobe, shows how real time, AI-driven journeys are fundamentally reshaping customer experiences.
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2026-06-09
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