REPORT
State of Customer Experience in Automotive in an AI-Driven World
Recommended for you
Turn your dealer network into an advantage.
Deliver seamless experiences and accelerate growth by connecting customer intelligence, content, and insights across your dealer ecosystem.
Maruti Suzuki redefines customer experiences.
Maruti Suzuki builds an AI‑led, omnichannel customer experience with Adobe Experience Manager, Experience Platform and Adobe AI.
Winning automotive visibility in AI-powered search.
As algorithms guide customer choices, the brands that surface first will win. Learn what influences that visibility across the journey.
Title
Adobe 2025 State of Customer Experience — Automotive
cardDate
2025-10-06
cardImage
CardDescription
Explore how AI is redefining mobility and connected experiences —priorities, use cases, and operating models.
primaryTag
caas:content-type/report
Tags
caas:content-type/report, caas:industry/automotive-&-mobility
