Adobe Microsoft

Personalised experiences start with a seamless partnership.

Adobe and Microsoft have come together to unite data, content and processes, helping you to transform your business and deliver the great experiences customers expect across all touchpoints.

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A new CRM powered by Adobe, Microsoft Dynamic 365 and C3.ai.

Introducing C3 AI CRM, a new CRM with the power of Experience Cloud and pre-built to drive customer engagement with advanced AI and predictive insights for the worlds biggest industries.

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Keep up with digital growth.

Propel your customer experience into the future with the combined and innovation of the Adobe Microsoft partnership.

Unmatched customer profiles

Unlock real-time insights from the entire customer journey by unifying all your sales and marketing data into a single profile.

Better customer experiences

Activate profiles to anticipate customers' needs and connect their experiences and personalisation at every customer touchpoint across their journey.

Accelerated business

Unify sales and marketing teams to sell faster and more efficiently with automated follow-ups that help you nurture, track and drive deals to boost results and ROI.

Trusted partnership.

Support your digital transformation with the experience and innovation of Microsoft and Adobe, with access to our combined partner ecosystem and Microsoft’s world-class cloud platform.

Discover the partnership in action.

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KeyBank sets a new standard in personalized banking with Adobe and Microsoft.

KeyBank runs Adobe solutions on Microsoft Azure to deliver personalized experiences faster, leverage data and insights right within the platform, standardize security, and more.

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United vision. United data.

Adobe and Microsoft are joining forces with SAP to form the Open Data Initiative. The Initiative is open and extensible and reimagines what customer experience management can be. Now you can get a complete picture of your customer with a seamless flow of connected behavioural, transactional, financial and operational data to understand what your customers need in real time.

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