AI for Customer Experience: Innovation at Scale

https://video.tv.adobe.com/v/3464847?end=nothing&learn=on&captions=eng&autoplay=true

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Power the Next Era of Customer Experience Orchestration with Agentic AI

Elevate your customer experience teams with AI that enhances creativity, drives personalisation, and accelerates productivity. Discover how Adobe is shaping the next era of customer experience orchestration through generative AI and agentic innovation. In this on-demand session, you’ll see how enterprises are transforming marketing by leaning into these new technologies, and learn about Adobe’s commitment to responsible AI. See how purpose-built agents for customer experience empower teams to focus on growth and innovation while delivering personalised, high-impact experiences at scale. Don’t miss this look into the future of marketing in action.

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Event speakers

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Daniel Sheinberg,

Senior Director, Experience Cloud Product and Strategy, Adobe

Bethan Williams-James,
Solution Consultant, Adobe

Jay Trestain,

Partner, Intelligent Content Supply Chain, IBM

Carola Schaub Rapp,
Vice President Marketing, Europe, Middle East & Africa, IBM Consulting

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Let’s talk about what Adobe Experience Platform can do for your business.

Get started | Get started with Adobe Experience Platform

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AI for Customer Experience: Innovation at Scale

CardDescription

Explore how Adobe’s generative AI boosts creativity, personalisation, and productivity—empowering teams to deliver impactful customer experiences at scale.

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2025-04-30

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caas:content-type/webinar