Modernise digital service delivery with simple, seamless and secure experiences that put people first.

Government agencies are moving toward online services that prioritise the customer experience. By upgrading digital solutions, agencies can enhance service delivery, reduce long-term costs and simplify employee processes.

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Digital-first solutions can help your civilian agency make a difference.

Civilian agencies can build systems that deliver on the promise of a modern, digital-centric government. This renewed focus helps agencies identify solutions that improve both citizen and employee experiences.

By taking a proactive approach to digital adoption, civilian agencies can continue to increase workflow efficiency and improve service experiences using powerful features such as performance analytics, content management and multichannel communication tools.

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“You don’t design for one moment in time…time changes…look at the shifts that have happened since 2010…be adaptable.”

Stephen Buckner
Assistant Communications Director, US Census Bureau

In 2020, the U.S. Census Bureau partnered with Adobe to future-proof its operations and make sure its technology would keep up with the changing needs of American citizens. That same year, for the first time ever, it accepted census responses online. It was estimated that 180 million people would take the US Census Bureau survey online — and for every 1% of the population that did, taxpayers saved an estimated $15 million.

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Digital modernisation that connects federal civilian agencies to the people.

Engaging the public with personalised digital experiences is critical to advancing your mission. Our solution for government is built to be flexible — so you can easily integrate it into your existing IT systems and scale it to your future needs.

Exceptional digital experiences start with our customisable, FedRAMP-authorised cloud solutions.

Create accessible digital experiences.

Develop, implement and manage engaging digital experiences for citizens and staff nationwide using our scalable, industry-leading technologies.

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Deliver your message across any channel.

Personalise communications and centralise your outbound cross-channel messages using a singular software solution.

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Replace paper with digital forms and documents.

Enhance the speed and accuracy of federal agency services with mobile-friendly forms, workflow automation and digital documents.

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Streamline workflows with paperless signing.

Use one-click electronic signature to simplify document signing for citizens, businesses and federal employees.

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Content as a Service - education - Friday, September 15, 2023 at 22:12