Create health and human services that are personalised, trusted and within reach.

Every day, health and human services (HHS) employees work tirelessly to deliver crucial support and benefits to millions of people.

See how our digital transformation solutions help HHS agencies enable better connection to government services, foster trust and improve outcomes.

How health and human services agencies are individualising community care.

Customer experience technology solutions can support HHS agencies in four key ways:
 

  • Streamline the enrolment process for government benefit programmes, including SNAP, TANF, Medicaid and others.
  • Decrease churn and increase participation in preventative health efforts and valuable skill building.
  • Reduce call centre volume and time spent on paperwork.
  • Decrease application review times.

Customer experience solutions can help HHS agencies around the nation maximise the spend of every dollar in their budget, increase the awareness of every programme available to their communities and, most importantly, improve the self-sufficiency of every citizen and resident they serve.

Build the next generation of health and human services.

Engaging digital experiences are critical in advancing the reach and efficacy of HHS agencies. Our solution for government is built to be flexible — so you can easily integrate it into your existing IT systems and scale it to your future needs.

Exceptional digital experiences start with our customisable, FedRAMP-authorised cloud solutions.

Create accessible digital experiences.

Develop, implement and manage engaging digital experiences for patients, providers and staff using our scalable, industry-leading technologies.

Deliver your message across any channel.

Personalise communications and centralise your outbound cross-channel messages using a singular software solution.

Replace paper with digital forms and documents.

Enhance the speed and accuracy of HHS services with mobile-friendly forms, workflow automation and digital documents.

Streamline workflows with paperless signing.

Simplify document signing for patients, families, medical providers and agency employees using one-click electronic signatures.

More government-related content

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