Adobe Acrobat Sign completes Australia’s IRAP assessment at PROTECTED level

The demand for secure digital experiences continues to soar, with recent Adobe research showing a correlation between reliable, accessible, efficient and secure public services, and higher citizen usage volumes. At Adobe, we remain dedicated to providing trusted and secure digital experiences, ensuring that government agencies can continually uplift the digital citizen experience.

In recognition of the demand for more secure, efficient, and compliant digital document solutions, Adobe Acrobat Sign completed the Infosec Registered Assessors Program (IRAP) assessment at the PROTECTED level on March 2025. This follows Adobe Experience Manager Gov Cloud Australia (AEM Gov AU) completing the IRAP assessment at the PROTECTED level in March 2024.

These IRAP assessments reaffirm Adobe’s commitment to work with governments to provide enhanced yet trusted digital citizen experiences, maintaining the highest security standards for handling classified information.

Reinforcing digital security with IRAP

Adobe Acrobat Sign’s IRAP assessment underscores its ability to support government agencies in delivering secure, transparent, and efficient digital experiences. IRAP is an Australian government initiative that was established by the Australian Signals Directorate (ASD) and is designed to assess the security posture of information and communication technology (ICT) systems against the Information Security Manual (ISM). ISM is a cyber security framework that organisations can apply, using their risk management framework, to help protect their information and systems from cyber threats. This framework ensures that organisations handling sensitive data meet stringent cyber security requirements, providing assurance to Australian government agencies and businesses that their digital interactions are secure.

Adobe Acrobat Sign was assessed against the classification level controls outlined in the ISM, with the PROTECTED level denoting its alignment with the control requirements for use among Australian federal, state, and local agencies. This recognition allows Australian government agencies to seamlessly adopt Adobe Acrobat Sign, facilitating their transition to digital workflows while meeting regulatory security standards. Equally, it ensures our customers can use Adobe Acrobat Sign when working with government agencies.

Digital experiences underpinned by trust

As digital transformation accelerates, so do the expectations for security and trust in digital interactions. Adobe Acrobat Sign enables end-to-end digital experiences across all types of signing workflows. As a robust cloud-based solution, it helps agencies securely handle large volumes of online signature processes, including identity management, authentication and access control for users, document integrity certification, e-signature verification, and maintenance of recipient acceptance and audit trails. It also enables remote digital signatures backed by digital certificates from trust service providers (TSPs) with verified Cloud Signature Consortium (CSC) integrations to Adobe Acrobat Sign.

Adobe Acrobat Sign’s IRAP assessment at the PROTECTED level reinforces our unwavering commitment to delivering secure e-signature solutions that empower government agencies to streamline workflows and limit data security risk.

By continuously investing in security innovations and aligning with global compliance standards, Adobe is helping governments and businesses navigate the digital age with confidence. Our goal remains clear: to enable seamless, secure, and trustworthy digital experiences for all.

Adobe’s Common Control Framework

At Adobe, the Common Controls Framework (CCF) is at the core of our security and compliance approach. This comprehensive framework streamlines security requirements, ensuring our cloud products, services, and operations adhere to globally recognised standards, including SOC2, ISO/IEC 27001:2013, ISO 22301:2019, PCI DSS, FedRAMP and many more.

The IRAP framework empowers Adobe’s customers with the freedom to choose the best solutions tailored to their unique business needs, helping to ensure flexibility, security, and compliance in their digital journey.

For more information on Adobe’s global compliance certifications, standards and regulations, and to access the IRAP assessment letter, please visit the Adobe Trust Centre.

Narelle Behn-Carey is the Principal Digital Strategist, Digital Media Enterprise, APAC, helping enterprise and commercial businesses across ANZ & APAC drive digital transformation and revenue growth. Experienced at establishing trusted, consultative relationships with C-suite executives, as well as the Adobe sales and marketing executives they partner with.  She has a background in providing customers industry thought leadership, strategic solution advice, and expert consultation to support customer co-innovation, digital transformation, and business process performance improvement.