What is LLM-optimised product discovery and why does it matter for ecommerce?

LLM-optimised product discovery focuses on structuring and enriching product catalogues and product detail pages so large language models (LLMs) can clearly understand what products do, how they’re used and why they matter. For ecommerce brands, this improves how products are interpreted and surfaced in AI search experiences — increasing the likelihood they appear in AI-generated summaries, recommendations and conversational shopping results aligned with shopper intent.

What is agentic commerce and how do ACP and UCP work?

Agentic commerce is a model where agents act on behalf of shoppers to research products, compare options and complete transactions. Adobe Commerce supports both the Unified Commerce Protocol (UCP) from Google and Agentic Commerce Protocol (ACP) from OpenAI. This allows agents to securely access product data, check availability and pricing and complete transactions on the customer’s behalf.

How does conversational commerce increase conversions and order value?

Conversational commerce enables shoppers to interact with AI assistants or chat experiences that can answer questions, guide discovery and suggest relevant products or bundles using real-time, accurate product information. By reducing uncertainty and helping customers make confident decisions, brands can improve conversion rates, increase average order value and drive repeat purchases.

ADOBE COMMERCE FEATURES

AI-driven commerce

Drive greater product visibility, conversion and loyalty across human and AI-led shopping journeys.

COMING SOON

LLM-optimised product discovery

Go from being discovered to chosen. Adobe Catalogue Agent helps ensure your products are surfaced and recommended across LLMs, search engines, marketplaces and digital advertising channels.

Continuously optimise product content. Refine product attributes, titles and descriptions to improve relevance, visibility and ranking across channels.
Make product detail pages AI-ready. Ensure LLMs can access complete product details through structured metadata — without requiring changes to your shop front design.
Simplify product feed management. Automatically generate and maintain channel-ready product feeds aligned with destination requirements, reducing manual work and time to publish.
Automatically close gaps in product data. Detect and resolve incomplete or inconsistent product information which limits discoverability.
Expand your optimisation toolkit. Pair Catalogue Agent with Adobe LLM Optimizer to unlock additional ways to improve shop front visibility and track performance across AI-driven channels — all from a unified dashboard.

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COMING SOON

Conversational shopping guidance

Turn conversations into transactions. Catalogue Agent and Adobe Commerce integration into Adobe Brand Concierge ensures every interaction surfaces the right product at the right time.

Accelerate product discovery. Match customers to the most relevant products with AI-enriched catalogue content and real-time pricing and inventory from the Adobe Commerce catalogue.
Increase conversions and order value. Drive confident purchases with visually engaging product cards, comparisons, contextual recommendations and soon, seamless in-conversation checkout.
Build trust with every interaction. Deliver accurate, brand-approved responses backed by enterprise-level AI governance and data privacy controls.

Agentic commerce protocols.

Get visibility and enable instant purchasing across emerging AI-driven shopping channels. Adobe supports new agentic commerce protocols including Universal Commerce Protocol (UCP) and Agentic Commerce Protocol (ACP), so you can capture AI-driven demand without managing separate integrations.

Learn more about Adobe’s support for agentic commerce protocols.