Adobe AI is founded in responsible AI creation and extensible for enterprise scalability.

Adobe’s continued AI innovation serves as the backbone for advanced tools like Adobe Firefly and Adobe Experience Platform Agent Orchestrator, supporting our ongoing effort to redefine how creativity, marketing and AI combine to offer the next era of customer experience.

Adobe Firefly and Adobe AI.

AI technology provides the robust infrastructure, data governance and security infrastructure that has enabled Firefly to deliver safe, brand-ready text and image generation at scale. With this foundation, enterprises get enterprise-grade reliability, seamless integration into Adobe workflows and the assurance that generative content is both powerful and responsible.

Learn about Adobe Firefly for Business

Showing real-time customer journey orchestration with visual flowchart and audience targeting tools.
Displaying personalised customer journey set-up with event triggers and audience conditions.

Adobe AI in Adobe Experience Platform Agent Orchestrator.

Adobe Experience Platform Agent Orchestrator takes advantage of the advanced intelligent services and creative technologies—such as language processing, content analysis and generative AI—that originated in Sensei and continues with new Adobe AI innovations. By integrating these into AI agents, it enables fully automated workflows to support every phase of creating and delivering customer experiences.

Learn about Adobe Experience Platform Agent Orchestrator

Questions? We have answers.

What was Adobe Sensei?
Adobe Sensei provided the artificial intelligence (AI) and machine learning (ML) features that have now transitioned into modern Adobe AI offerings. Adobe AI powers intelligent features and automation across Adobe products, helping businesses personalise customer experiences, automate marketing workflows, accelerate creative production and unlock generative AI capabilities. Adobe AI is embedded in solutions like Adobe Experience Cloud, Creative Cloud and Document Cloud to enhance design, marketing, analytics and document management tasks.
What does Adobe AI do?

Adobe AI applies AI and machine learning to help brands deliver more personalised, data-driven customer experiences. It powers real-time personalisation by predicting customer preferences and tailoring offers, content and product recommendations at scale. Adobe AI also analyses behaviour across channels, providing insights that help businesses anticipate needs and optimise customer journeys.

Beyond personalisation, Adobe AI strengthens audience intelligence by building predictive segments and enabling smarter targeting strategies. It automates campaign decisions and testing, reducing manual work while increasing precision. Additionally, it enhances content intelligence by measuring performance and matching the right assets to the right audience and context.

What was Adobe Sensei used for?
Adobe Sensei has transitioned to Adobe AI. Adobe AI is used to automate tasks, enhance creativity, analyse data and personalise experiences across Adobe’s cloud products making work faster, smarter and more efficient for marketing, design, analytics and document management.