A good website isn’t just a two-dimensional complement to standard storefronts: It’s a dynamic, scalable environment for providing a full range of services and broadening customer reach.
ICICI Home Finance Company wanted to provide the same comprehensive services that customers throughout India enjoyed in its brick-and-mortar branches in the digital realm. With agency DWAO, the company rebuilt its website to better assess customer needs, reach more people in key markets, and deliver core services, like home searches and loan processes, entirely online.
Read the customer case study to learn how ICICI HCF:
- Increased online traffic with a website delivered in six languages.
- Became a pioneering marketplace for housing projects across India’s top seven cities.
- Streamlined the fixed deposit loan application process to reduce drop-offs.
Fill out the form to read the story.