Since the beginning of the pandemic, APAC organisations have been embracing digital transformation in a variety of ways as they look to engage their customers in an ever-evolving digital landscape. Now, to stay competitive, increase digital engagement, and accelerate revenue recognition, APAC teams must meet buyer needs and utilise technology such as digital document processes and e-signatures.
Adobe commissioned Forrester Consulting to conduct research exploring how APAC teams are leveraging digital document processes and e-signatures to drive business outcomes. Key findings from the report include:
- APAC sales teams are digitising their document processes but reliance on paper-based tasks remains high
- Digitising document processes converts offline channels to online channels, improving customer experience (CX)
- Organisations with digital document processes have faster sales cycles and revenue recognition
Explore the detailed findings, future outlook and key recommendations.
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