On-Demand webinar | 35 mins | Free of charge
Reimagining customer enrolment & forms for a digital only world
Summary
The best brands in the world have accelerated digital transformation from paper-based processes, to fully-automated customer workflows.
Today’s consumers and citizens find themselves delighted by digital experiences and disappointed by manual form processes. Simply having a digital version of a paper-based form is not enough and, with the number of forms in the average organisation reaching the hundreds, if not thousands, the thought of updating systems and workflows can be daunting.
Adobe Experience Manager Forms (AEM Forms) leverages the web content management capabilities of Adobe Experience Manager alongside the power of Adobe Analytics and Adobe Target to help your organisation develop, publish, and manage enterprise forms and documents across desktop and mobile web.
Why attend this webinar?
In this session, you will learn how to:
- Modernise your forms to delight customers and citizens and increase completion.
- Utilise machine learning to reduce conversion times from weeks and months to days.
- Drive more business through personalised data capture and customer correspondence experiences.
Intended audience:
- Gov, Edu, Retail, FSI, B2B
Speakers
Mark Szulc
Principal Product Marketing Manager
Adobe
Saswat Mishra
Senior Analyst Programmer, AEM
HCF Australia
Nick Liang
Analyst Developer, AEM
HCF Australia