Just like its pies, Domino’s Pizza, Inc., is hot. In terms of market share, the company took the number-one spot from rival Pizza Hut in 2017. As of June 30, 2018, Domino’s recorded its 29th straight quarter of same-store sales growth.
To help sustain its remarkable success, Domino’s is upgrading its employee learning and development capabilities. Domino’s corporate office implemented Adobe Learning Manager to help instructors deliver course materials, administer tests and assignments, and track student progress in both online and hybrid courses. Compared with other solutions, Adobe Learning Manager makes eLearning delivery faster, easier, and more reliable — especially across a large, geographically diverse organization.
Beginning in 2017, the company’s international eLearning team started encouraging franchisees, who own more than 97% of Domino’s 15,000 restaurants in 85 countries, to explore the benefits of moving to a learning management system (LMS).
“Domino’s franchisees love the idea of how an LMS like Adobe Learning Manager can support personalized learning on any device,” says Chris Taylor, Director, International Training & Standards, Domino’s Pizza, Inc. “Because we use Learning Manager for corporate training, it’s the solution we recommend worldwide.”
To promote the benefits of an LMS, Domino’s international eLearning team leveraged knowledge and expertise from Adobe and technology implementation partner Clarix Technologies. They helped Domino’s address the challenges of creating a corporate learning culture, transitioning international franchisees from in-person training to eLearning, and enhancing mobile capabilities to meet the needs of today’s learners.